hey, you need therapy. LLC AKA hynt: Legal & Privacy Portal

Last Updated: March 23, 2026

1. HIPAA Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

  • Our Commitment to Your Privacy: hey, you need therapy. LLC AKA hynt is dedicated to maintaining the privacy of your protected health information (PHI). In conducting our business, we will create records regarding you and the treatment and services we provide to you. We are required by law to maintain the confidentiality of health information that identifies you. We are also required by law to provide you with this notice of our legal duties and the privacy practices that we maintain in our virtual practice concerning your PHI across Georgia, Florida, and South Carolina.

  • Special Protections for Substance Use Disorder (SUD) Records (42 CFR Part 2): In addition to HIPAA, your records may be protected by the federal "Confidentiality of Substance Use Disorder Patient Records" statute. Under 42 CFR Part 2, hey, you need therapy. LLC AKA hynt generally may not disclose any information identifying you as having a substance use disorder unless you provide written consent, a court order is issued, or there is a bona fide medical emergency. SUD records shall not be used in any civil, criminal, administrative, or legislative proceedings against you without your express written consent or a specific court order.

2. Compliance Policy & Standards of Conduct

hey, you need therapy. LLC AKA hynt manages all virtual and clinical activities in a responsible way governed by our standards of conduct.

  • Ethical Practices: We develop relationships based on honesty, fairness, and trust. We do not discriminate on the basis of race, color, gender, religion, age, national origin, disability, sexual orientation, or gender identity.

  • Confidentiality: Our team is expected to maintain the confidentiality of nonpublic information; access and use PHI only as authorized; and keep all personal data secure. This expectation of confidentiality extends beyond the term of employment or contract.

  • Reporting: To report a situation that may violate laws or standards of conduct, please contact our compliance leader at connect@heyouneedtherapy.com.

3. Website Privacy Policy

This policy relates specifically to www.heyouneedtherapy.com.

Data

  • Collection: We collect information you provide (forms, account registration) and information collected automatically (IP addresses, browser type, and location).

  • Tracking Technologies: We use cookies and web beacons to improve Site performance. In compliance with 2026 FTC and federal guidelines, we do not share your health-related browsing data with third-party advertisers or use tracking pixels (like Facebook Pixel) for behavioral health targeting.

  • Opt-Out: You may refuse cookies via your browser settings or opt-out of interest-based advertising via the Digital Advertising Alliance (https://optout.aboutads.info/).

4. Website Terms of Use

BY USING THIS SITE, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE, YOU MAY NOT ACCESS THIS SITE.

  • Intended Use: The Site is for general informational use and is NOT INTENDED FOR USE IN AN EMERGENCY.

  • Who May Use: You must be 18+ to use this Site, or 13-18 with parental consent.

  • User Conduct: You agree not to interfere with Site security, transmit viruses, or use the Site for illegal or harmful purposes.

  • Jurisdiction: These terms are governed by the laws of the State of Georgia. Any disputes shall be maintained exclusively in the state or federal courts situated in Georgia.

5. Nondiscrimination & Accessibility Policy

Georgia, Florida, and South Carolina Accessibility Notice: hey, you need therapy. LLC AKA hynt is committed to providing a website and virtual platform that is accessible to the widest possible audience, regardless of technology or ability.

  • We actively work to maintain compliance with WCAG 2.1 Level AA standards as required by the Americans with Disabilities Act (ADA).

  • For residents of FL and SC, we provide specific telecommunications relay services (TRS) information upon request for those with hearing or speech disabilities.

  • For residents of GA, we adhere to the Georgia Department of Community Health nondiscrimination standards for all telehealth interactions.

If you experience any difficulty in accessing any part of this website or our telehealth platform, please contact us at connect@heyouneedtherapy.com or 470-202-8552. We will work with you to provide the information or service you need through an alternative communication method that is accessible for you.

6. Professional Social Media Policy

To protect your confidentiality and the integrity of the therapeutic relationship:

  • Friending: We do not accept friend or follow requests from current or former clients on personal or professional social media accounts.

  • Interacting: Please do not use DMs or public posts to contact us about your treatment; these platforms are not HIPAA-compliant.

  • Educational Content: Interaction with our social media does not constitute a therapist-client relationship.

7. Telehealth Informed Consent & Virtual Care

hey, you need therapy. LLC AKA hynt provides virtual services to clients physically located in Georgia, Florida, and South Carolina.

  • Client Location: You must be physically located in a state where your clinician is licensed at the time of service. You agree to verify your physical address at the start of every session.

  • Risks: Telehealth involves risks including technical failures and potential privacy breaches if your physical environment is not secure.Emergency

  • Plan: You must provide an emergency contact and the address of your local emergency room. In a crisis during a session, we reserve the right to contact local emergency services in your jurisdiction (GA, FL, or SC).

8. Crisis Services: National & State Resources

IF YOU ARE EXPERIENCING A MEDICAL OR MENTAL HEALTH EMERGENCY, CALL 911 OR GO TO THE NEAREST EMERGENCY ROOM.

National Resources:

  • 988 Suicide & Crisis Lifeline: Call or text 988.

  • Crisis Text Line: Text HOME to 741741.

State-Specific Resources:

  • Georgia (GCAL): 1-800-715-4225

  • Florida (211): Dial 211

  • South Carolina (Mobile Crisis): 1-833-364-227